Privacy Policy
At Eveline London, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.evelinelondon.co.uk) or shop with us.
1. Information We Collect
We may collect the following types of information:
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Personal details: name, address, email, phone number
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Payment details: processed securely via third-party providers (we do not store full card details)
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Order history & preferences: to enhance your shopping experience
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Technical data: IP address, browser type, cookies, and device information
2. How We Use Your Information
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To process and deliver orders
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To communicate about your purchase (confirmation, shipping updates, returns)
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To send promotional offers (only if you opt-in)
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To improve our website performance and user experience
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To comply with legal and regulatory requirements
3. Sharing of Information
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We never sell or rent customer data.
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Information may be shared with trusted third parties (payment processors, couriers, IT service providers) strictly for business operations.
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If required by law, we may disclose data to legal or regulatory authorities.
4. Cookies
Our website uses cookies to:
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Remember items in your shopping bag
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Improve navigation and browsing experience
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Analyse website traffic
You can manage cookies through your browser settings.
5. Data Security
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We use SSL encryption to protect sensitive data.
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Personal information is stored securely and accessed only by authorised staff.
6. Your Rights (UK & GDPR Compliance)
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Right to access your personal data
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Right to correct inaccurate information
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Right to request deletion of your data
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Right to opt-out of marketing communications
To exercise these rights, email: privacy@evelinelondon.co.uk
7. Contact Us
For questions about this Privacy Policy, please contact:
📧 privacy@evelinelondon.co.uk